SonicVerse Studios Privacy Policy
This Privacy Policy describes how SonicVerse Studios ("we," "us," or "our") collects, uses, and shares personal information of users ("you" or "your") of our website https://www.sonicversestudios.com/ and our services related to audio recording, mixing, mastering, podcast production, and sound design in Los Angeles, CA.
Information We Collect
We collect several types of information from and about users, including:
- Personal Information: This includes your name, email address, phone number, and postal address when you contact us, book a session, or subscribe to our newsletter.
- Payment Information: When you book a session or purchase a service, we collect payment information such as credit card details or other financial information necessary for processing your payment. We use secure, PCI-compliant payment processors to handle this data.
- Usage Data: We automatically collect information about your interactions with our website, such as the pages you visit, the links you click, and the time you spend on our site. This data is collected through cookies and similar tracking technologies.
- Technical Data: We collect technical data about your device, including your IP address, browser type, operating system, and device identifiers. This information helps us optimize our website and provide a better user experience.
- Project Data: When you work with us on audio recording, mixing, or other production services, we collect and store the audio files, project files, and related data necessary to complete the project. This data is securely stored and only accessed by authorized personnel.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To provide you with the audio recording, mixing, mastering, podcast production, and sound design services you request. This includes managing your bookings, processing payments, and delivering your final audio projects.
- Communication: To communicate with you about your bookings, projects, and our services. This may include sending you email confirmations, updates, and promotional offers.
- Improving Our Website and Services: To analyze usage data and technical data to improve the functionality, performance, and user experience of our website and services.
- Marketing: To send you newsletters, promotional emails, and other marketing communications about our services and special offers. You can opt-out of these communications at any time by clicking the "unsubscribe" link in the email.
- Legal Compliance: To comply with legal obligations, such as responding to subpoenas, court orders, or other legal requests.
- Security: To protect the security and integrity of our website and services, including detecting and preventing fraud and unauthorized access.
Data Sharing and Disclosure
We may share your personal information with third parties in the following circumstances:
- Service Providers: We share information with third-party service providers who help us operate our business, such as payment processors, email marketing providers, and website hosting providers. These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
- With Your Consent: We may share your information with third parties with your explicit consent.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption to protect sensitive information, such as payment details, during transmission.
- Secure Storage: We store your personal information on secure servers that are protected by firewalls and other security measures.
- Access Controls: We limit access to your personal information to authorized personnel who need it to perform their job duties.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities in our systems.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:
- Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features, such as accessing secure areas.
- Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often. This information helps us improve the performance and functionality of our website.
- Functionality Cookies: These cookies allow our website to remember your preferences, such as your language or region, and provide enhanced features.
- Advertising Cookies: These cookies are used to deliver personalized advertisements to you based on your browsing activity.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies, or to receive a notification when a cookie is being stored on your device. However, please note that blocking or deleting cookies may affect the functionality of our website.
Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of these websites before providing them with your personal information.
Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will post the updated Privacy Policy on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SonicVerse Studios
888 Melody Lane, Suite 200
Los Angeles, CA 90068
Email: [email protected]
Phone: (323) 555-1212
This Privacy Policy is effective as of October 26, 2025.